Privacy Policy

SIA ZNAK WEB (Latvia),(referred to as “Znak Web” or “we” or “us” or “our”) is committed to protecting and respecting your privacy and handling your personal data in an open and transparent manner. The personal data that we collect and process may vary depending on the service we provide to you.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

This privacy policy:

For the purposes of this privacy policy:

Our Data Protection Principles

We adhere to the principles relating to processing of personal data set out in the GDPR which require personal data to be:

  1. Processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency).
  2. Collected only for specified, explicit and legitimate purposes (Purpose Limitation).
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which it is Processed (Data Minimisation).
  4. Accurate and where necessary kept up to date (Accuracy).
  5. Not kept in a form which permits identification of data subjects for longer than is necessary for the purposes for which the data is Processed (Storage Limitation).
  6. Processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality).
  7. Not transferred to another country without appropriate safeguards being in place (Transfer Limitation).
  8. Made available to data subjects and data subjects allowed to exercise certain rights in relation to their Personal Data (Data Subject's Rights and Requests).
  9. We are responsible for and must be able to demonstrate compliance with the data protection principles listed above (Accountability).

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to phone, name, email. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the apps

Personal Data We Use, Purposes and Legal Grounds

We may collect the following personal data from you depending on the service we provide to you. We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Type of information

Purpose

Legal basis of processing

Data about your use of our Website.

IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, timing, frequency, pattern of your service use.

To analyse the operation of our Website and services.

Legitimate interests in monitoring and improving our Website and services.

Profile data

Your name, address, telephone number, email address, gender, date of birth.

Operating our Website, providing our services, communicating with you. Fulfilment of KYC / AML procedures.

Legitimate interests in the proper administration of our Website.

Performing the contract we have with you.

Publication data

Information that you post for publication on our Website or through our services.

The publication data may be processed for the purposes of enabling such publication and administering our Website and services.

Legitimate interests for the proper administration of our Website and business.

Performing the contract we have with you.

Inquiry data

The inquiry data may be processed for the purposes of fulfilment of our KYC and AML obligations. The proper performance of our payment obligations to you.

Performing the contract we have with you.

Transaction data

The transaction data your contact details, your card details and the transaction details.

The transaction data may be processed for the purpose of payments and keeping proper records of those transactions.

Performing the contract we have with you.

Notification data

The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.

Consent. Performing the contract we have with you.

Correspondence data

The communication content and metadata associated with the communication.

The proper performance of our contractual obligation before you.

Consent. Performing the contract we have with you.

Any of your personal data identified in this policy

Exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure, the protection and assertion of our legal rights, your legal rights and the legal rights of others.

Our legitimate interests.

Any of your personal data identified in this policy

The obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.

Our legitimate interests.

Log Data

We want to inform you that whenever you use our mobile applications, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our app, the time and date of your use of the app, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

COPPA

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions do not hesitate to contact us at [email protected]